Update On iPod, iPhone Syncing Problems

I haven’t seen much in the forums on the syncing problems that seemed to abound last week. Since users across multiple platforms were experiencing the problem, and Apple released a notice that users should deautorize and reauthorize their systems to clear the problem, I’m assuming that the root cause was related to changes in the libraries associated with DRM removal, not the 2.2.1 firmware, and that Apple has since cleared it up.

Although I didn’t experience the iTunes freeze ups, I had noticed an oddity in my syncs last week. iTunes showed a 1 on the app folder, indicating that there was 1 new app available for syncing, and after I synced by USB it was still there. When I disconnected, there was a corresponding 1 on the Touch’s app icon. I tapped it and the iPod told me that I had a version upgrade for Labyrinth to download. I did, and the app updated wirelessly and worked fine afterwards.

iTunes still showed 1 new app to download, so I synced it again via USB, just to see if it would go away. Nope. I did see a copy of Labyrinth in the trash though, indicating that iTunes had replaced it with the upgraded version.

Through subsequent syncs, the 1 stayed on the app folder in iTunes, but didn’t reappear on the iPod. This morning, I synced again, and once again there was no change to iTunes, but the iPod had now gotten its “1 app download” indicator back. I went through the steps to upgrade the app again, and viola, the “1 app download” indicator finally went away on both iTunes and the iPod. There was also another copy of Labyrinth in the trash.

Perhaps Apple has reissued certain downloads that weren’t playing well with the libraries. Who knows, I’m just happy that everything is working.

I’m still holding off on upgrading to 2.2.1 though, just in case…

Problems With The iPhone 2.2.1 Firmware Upgrade?

Whenever I get a notice that there’s a new version of iPod firmware or iTunes software, I postpone downloading until I’ve Googled for issues. Such was the case today, when Apple offered me the newest firmware for my 2nd gen Touch.

After seeing this posting on MacRumors.com, I was glad I did. It seems that some people are unable to sync their iPhone or Touch after the upgrade. iTunes freezes when the sync fails, and the system needs to be rebooted.

There’s a fix, which includes deauthorizing and reauthorizing your computer, and then downloading and running a free app, but as I prodded deeper in the forums, it appears that the problem may not be limited to the iPhone and Touch. Some users are reporting the same symptoms are plaguing standard iPods also, which would mean that the root cause may not be the 2.2.1 firmware. There’s conjecture out there that the problem may be due to changes in some of the tracks available in iTunes that have been upgraded to iTunes Plus.

Whatever the case may be, I’m definitely not downloading 2.2.1 yet. I’m also going to refrain from any track downloads until there’s more info available, and I suggest you do the same.

If you’ve been bitten by this bug, it would be greatly appreciated if you would post the symptoms, corrective actions taken, and whether or not you had success. Thanks!